| Course Name | Customer Service NVQ Level 2 & 3 | |||||||||||
| Course Description | The course is aimed at people who are working within a customer service environment. Students complete up to 7 units which allows them to successfully gain the NVQ in Customer Service. The Customer Service NVQ programme offers a flexible approach to assessment of NVQ. Learners can achieve through portfolio building and regular attendance to Stafford College, both offer a quality assured route to achievement. Assessment: There will be session planning which will allow assessment to take place internally. The portfolio is then external assessed to gain accreditation. This course is based on a roll on roll off programme. |
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| Entry Requirements | Must be employed in relevant sector | |||||||||||
| Course Duration | One year | |||||||||||
| Cost Details | Please contact the College for information about costs. | |||||||||||
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